HASSLE FREE RETURNS
SHIPPING & RETURNS
Return Policy
we only accept returns or exchanges if the item delivered is incorrect, the color is different from what was ordered, or the product is damaged.
Please note, we do not offer returns or exchanges based on personal preference or change of mind. This is in accordance with our store policy.
Return/Exchange Duration and Eligibility
- Our return/exchange window is 72 hours . YOU MUST send out the package back to us within this timeframe , this time begins from the MOMENT your order has been DELIVERED to you.
Return & Exchange Conditions
- For returns and exchanges, items must be shipped back in the original packaging with the tags intact and without any harm or damage to the clothing.
- Your return or exchange will only be processed once these items have been received and inspected by our team.
How to Initiate a Return or Exchange
- Start your return or exchange process by contacting us via our contact page or directly at Hoursdrop@gmail.com. Our dedicated team will guide you through the necessary steps.
Refund Policy
Upon successful receipt and inspection of a returned item, your refund will be processed. The amount will be credited back to the original payment method. Please note that it might take a few business days for the refund to reflect in your account due to varying processing times of payment providers.